Support

In case you have questions concerning your account you can send an e-mail to support@xsnews.com containing a description of your problem. Every report will get a ticket number for future reference. One of our employees will handle this ticket as soon as possible. Before you send us an e-mail we kindly advise you to check our forum to see if an answer to your question is already posted.

Our support department can be contacted from 10.00 hrs. in the morning until 03.00 hrs. at night, seven days a week. We strive to solve all problems within four hours.